Jaya Suria, Muss (2004) Ketandusan Upaya (Burnout) : Satu Kajian di Kalangan Kakitangan Jabatan Pembangunan Koperasi Sarawak. Masters thesis, Universiti Utara Malaysia.
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Abstract
The purpose of this study is to determine the level of burnout among the employees of Cooperative Development Department in Sarawak. The objectives of the study are to
identify relationship between burnout and work stress, self efficacy and demographics variable. A total of 75 employees were involved in this study. The questionnaire
consist of four sections. The MBI-General Service instrument were used that have 16 items with five likest scale to determine the burnout level. The finding indicate that the level of burnout for Cooperative Development Department of Sarawak are moderate. Result showed that all dimension of work stress used in this study such as work overload, job ambiguity, role conflict and interpersonal significantly correlation with burnout. The most dominance dimension of work stress to burnout was work overload. With this result of study, the people who concern should take stern action to prevent burnout become serious problem and arise negative output to the organization.
Item Type: | Thesis (Masters) |
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Supervisor : | UNSPECIFIED |
Item ID: | 1215 |
Uncontrolled Keywords: | Burnout, Work Stress, Employees, Cooperative Development Department, Sarawak |
Subjects: | H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology |
Divisions: | Faculty and School System > Faculty of Business Management |
Date Deposited: | 29 Jan 2010 02:01 |
Last Modified: | 24 Jul 2013 12:10 |
Department: | Faculty of Business Management |
URI: | https://etd.uum.edu.my/id/eprint/1215 |