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Kebolehan, Kebaikan Hati dan Integriti Ketua Pasukan Teras Kepercayaan Anggota Dalam Tugas Penguatkuasaan

Azman, Abdul Latiff (2009) Kebolehan, Kebaikan Hati dan Integriti Ketua Pasukan Teras Kepercayaan Anggota Dalam Tugas Penguatkuasaan. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this study is to investigate the correlation between team leaders character and trust among the team members of the Enforcement Division of the Ministry of Domestic Trade, Co-operatives and Consumerism Malaysia (MDTCC). This study also aimed at determining whether ability, benevolence and integrity predict the variance in trust among the team members in MDTCC. Out of 392 questionnaires distributed, a total of 207 questionnaires were returned. The data was analyzed using "Statistical Package for Social Science" (SPSS) version 15. Analysis using pearson correlation indicates that all three factors in team leaders character have significant, positive correlation with team members' trust in the leader. In addition, multiple regression analysis shows that only benevolence and integrity significantly can influence team members trust. Analysis using ANOVA shows that no differences between demographic factor with team members trust. Therefore, MDTCC should stress on benevolence and integrity in order to enhance trust among their staff.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Personal Character, Team Leader, Trust, Team Members, Ministry of Domestic Trade, Co-operatives and Consumerism Malaysia (MDTCC), Enforcement Division
Subjects: B Philosophy. Psychology. Religion > BJ Ethics
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 28 Sep 2010 07:42
Last Modified: 24 Jul 2013 12:14
URI: http://etd.uum.edu.my/id/eprint/2116

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