The Influence of Intragroup Conflict on Employee Job Satisfaction

Analen, Anindinta (2010) The Influence of Intragroup Conflict on Employee Job Satisfaction. Masters thesis, Universiti Utara Malaysia.

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Abstract

The main objective of this study is to examine the influence of intragroup conflict on employee job satisfaction. In order to measure that, three types of intragroup conflict which were task conflict, relationship conflict, and process conflict were used. Data were gathered through questionnaire survey of employees at Adira Finance home office (n= 141). Correlation and regression result analysis were used to examine the relatioilship between intragroup conflict and einployee job satisfaction. The result indicated that intragroup conflict is negatively correlated with job satisfaction. The regression result revealed that 59% of the variance in job satisfaction has been significantly explained by the three types of intragroup conflict. Moreover, the result showed that the most influencing type of intragroup conflict on job satisfaction was process conflict. The findings were discussed and recommendations for future research and practitioners were also addressed.

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