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Implementation of 360-Degree Feedback in Telekom Malaysia

Muhammad Fikhry, Zulkhifly (2011) Implementation of 360-Degree Feedback in Telekom Malaysia. Masters thesis, Universiti Utara Malaysia.

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Annual evaluation has conducted in almost organization in the world. Matters such business mission, vision, strategy, and goals are what organization targets to be achieved in specified period and to achieve all those targets, organization must keep their employee's performance in superb constantly. The objective of this study is to study whether trust level of executives affect the satisfaction of 360-degree feedback, to study whether rates competency do affect the satisfaction among the executives and to examine whether performance improvement plan does affect the satisfaction of 360-degree feedback. A total of 120 executives of TM Malaysia, Bangsar are chosen as the sample size. From the findings, trust level, rates competency and performance improvement plan had significant relationship toward effective 360-degree feedback.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Executives, Performance Improvement Plan, 360-Degree Feedback
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 14 Nov 2011 09:15
Last Modified: 19 Apr 2016 03:26
URI: http://etd.uum.edu.my/id/eprint/2477

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