The Relationship Between Leader's Emotional Intelligence and Job Satisfaction at Intel Malaysia

Yap, Lang Ling (2011) The Relationship Between Leader's Emotional Intelligence and Job Satisfaction at Intel Malaysia. Masters thesis, Universiti Utara Malaysia.

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Abstract

Emotional intelligence is becoming one of the most important individual competencies for organizations and job satisfaction can lead to employee behaviors that affect organizational functioning and performance. Both emotional intelligence and job satisfaction are important for organizations. The objective of the research is to investigate the relationship between emotional intelligence and job satisfaction of leaders at lntel Malaysia. Data is collected from individual leaders at lntel Malaysia. The surveys are addressed to 91 leaders with job title such as vice president, general manager and director. Since population is small, all the population is taken as sample. The leaders completed survey questionnaires that assessed four domains of emotional intelligence by Goleman et al(2002) such as self-awareness, self-management, social awareness and relationship management. They completed another part of the survey questionnaire with job satisfaction scale by stating their perceptions of different job related items. The quantitative method is used to analyze data. The Statistical Package for Social Science (SPSS) Version 12.0 is used to interpret the results of data. This study provided an empirical analysis of the relationship between emotional intelligence and leader's job satisfaction in the context of lntel Malaysia. The correlation results indicated self-awareness, social awareness and self-management had no correlation to intrinsic job satisfaction. The relationship of self-awareness and social awareness with extrinsic job satisfaction were significant but the correlation result is weak at 0.235 and 0.249 respectively. However, none of it regressed on extrinsic job satisfaction. The regression analysis showed approximately ten percent of the variance in job satisfaction is accounted by self-awareness, social awareness and self-management. There are other factors that contributed to job satisfaction and not emotional intelligence alone.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Emotional Intelligence, Job Satisfaction, Intel Malaysia
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 21 Nov 2011 04:07
Last Modified: 24 Jul 2013 12:16
URI: http://etd.uum.edu.my/id/eprint/2479

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