The Influence of HRM Practices and Job Satisfaction on Workplace Deviance

Zulkifli, Ismail (2011) The Influence of HRM Practices and Job Satisfaction on Workplace Deviance. Masters thesis, Universiti Utara Malaysia.

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Abstract

Negative and unethical behavior such as deviant behavior is a phenomenon in any workplace setting. This behavior which is against the norm of the organization not only affects the organization but also the citizens of the organization. It is a great challenge for all organization, big or small, to manage this behavior effectively in order to curb or eliminate it totally to achieve high performance organization. Many factors have been purported to influence this behavior, but factors such as HRM practices and job satisfaction have not been extensively considered. Therefore, this study seeks to find out the influence of HRM practices and job satisfaction on workplace deviance. A survey was conducted in three manufacturing companies in the State of Kedah, Malaysia. A total of 400 questionnaires were distributed with 372 usable questionnaires returned. Data were analyzed using Statistical Package for Social Science (SPSS) version 14. Result of the analysis shows that the two independent variables, HRM practices and job satisfaction, have significant and negative influence on workplace deviant behavior with job satisfaction as the main and significant predictor. The result of this study provides some insight on the importance of providing good HRM practices and job satisfaction to the employees in the organization. Recommendations for future research and limitations of the study are also highlighted.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Human Resource Management Practices, Job Satisfaction, Workplace Deviance
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 28 Dec 2011 01:31
Last Modified: 24 Jul 2013 12:16
URI: http://etd.uum.edu.my/id/eprint/2629

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