UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

A Survey of Critical Success Factors in the Malaysia e-Banking: A Perspective of UUM Postgraduate Students

Mohamad Ghazali, Norliza (2011) A Survey of Critical Success Factors in the Malaysia e-Banking: A Perspective of UUM Postgraduate Students. Masters thesis, Universiti Utara Malaysia.

[img] Text
Norliza_Mohamad_Ghazali.pdf
Restricted to Registered users only

Download (1MB)
[img]
Preview
Text
1.Norliza_Mohamad_Ghazali.pdf

Download (391kB) | Preview

Abstract

The topic of this paper is: A survey of critical success factors in Malaysia e-Banking: An organizational perspective from the view of UUM postgraduate students. The main purpose of this study is to obtain the critical success factors from the organizational perspective in e-banking sectors in Malaysia from the perspective of ULTM Postgraduate students in UUMKL Campus. This study was conducted among 150 postgraduates of UUMKL by using questionnaires. The findings show that in Malaysia, technical capability of the e-banking systems is the critical success factors. Secure website and other related systems and IS integration are the technical capability of the e-banking success in Malaysia as compared to strategic factors. The results indicated that availability of resources and flexible organizational are the least important consideration to be the critical success factors in Malaysia.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Electronic Banking, Malaysia, Success Factor
Subjects: H Social Sciences > HG Finance
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr Husni Ismail
Date Deposited: 04 Jun 2012 08:09
Last Modified: 19 Apr 2016 02:32
URI: http://etd.uum.edu.my/id/eprint/2823

Actions (login required)

View Item View Item