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The Relationship Between Job Satisfaction and Organizational Commitment: A Case of Alps Malaysia Sdn Bhd.

Mohd Zhafri, Moha Asrore (2011) The Relationship Between Job Satisfaction and Organizational Commitment: A Case of Alps Malaysia Sdn Bhd. Masters thesis, Universiti Utara Malaysia.

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Abstract

This research purpose is to evaluate the relationship between the commitment level of staff and officers of the ALPS Malaysia Sdn Bhd which located at Jengka, Pahang. This study will try to find the relationship between sub dimensions of job satisfaction and the connection with the organizational commitment including salary/pay, chance for promotion, job condition, supervision and co-worker. This study also investigated the relationship between organizational commitment based on demographic factors such as designation/position, gender, race, age, education, marital status, working experience, department attached and salary. The questionnaire is developed based on Organization Commitment Questionnaire (OCQ) which introduced by Mowday, Steers and Porter, 1979 to investigate the organizational commitment level among the staff. While to measure the level of job satisfaction, the Job Description Index (JDI) which developed by Smith, Kendall and Hulin, 1969, will be used for the questionnaires. The research question comprise with 44 items using the Likert scale where about 157 peoples are chosen to participate in this assessment. Data were analyzed using Statistical Software Package for Social Science (SPSS) version 19.0. There are two types of statistics are used including the descriptive statistics to see the percentage and statistical inference using t tests, ANOVA and Pearson bivariate correlation to examine the relationship between selected variables. The result of the study found a significant relationship between the selected of 8 demographic factors and 5 dimensions of job satisfaction on the organizational commitment. Hopefully the company can maintain the highest level of the organizational commitment among their staff for ensure the company more productive and more competitive in the future.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Job Satisfaction, Organizational Commitment, Case Study, Alps Malaysia Sdn Bhd.
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 30 Jul 2012 00:25
Last Modified: 19 Apr 2016 03:24
URI: http://etd.uum.edu.my/id/eprint/2859

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