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The Impact of Job Satisfaction on Turnover Intention Among Executives in Kuala Lumpur

Siti Nurkhasanah, Kalil (2011) The Impact of Job Satisfaction on Turnover Intention Among Executives in Kuala Lumpur. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this project paper was to study the impact of job satisfaction on turnover intentions among executives in Kuala Lumpur. This study is aimed to identify the most high impact dimension of job satisfactions dimension on turnover intentions. it also oversees the significant differences between studied demographic characteristics with turnover intentions.Job Descriptive Index (JDI) developed by Smith,Kendall and Hulin in 1969 was used to measure job satisfaction and turnover intentions connection .The research is done via survey which inclusive of 20 questions on each of the dimensions of job satisfaction and turnover intentions as well as their demographic characteristics.The data was analyzed by using the SPSS version 17.0.Participants in the project paper included employees who worked as executives in Kuala Lumpur. These employees were located in the heart of Malaysia and were coming from various areas of functions,size, and academic levels.The findings indicate that there is a relationship between job satisfaction dimensions and turnover intentions. To add,supervision,promotion and co-workers are said to have significant contribution to the intention to leave by Kuala Lumpur’s executives. Supervision satisfaction turns to be the dominant factor and has the highest impact on turnover intentions among executives in Kuala Lumpur. It was found as well in the study that age and number of working years have significant differences with turnover intentions.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 27 Feb 2013 04:44
Last Modified: 24 Apr 2016 01:15
URI: http://etd.uum.edu.my/id/eprint/3110

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