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The Relationship Between Perceived Leadership Behaviors and Job Satisfaction of Middle Managers in Telecommunication Company

Nor Afandi, Shahabudin (2012) The Relationship Between Perceived Leadership Behaviors and Job Satisfaction of Middle Managers in Telecommunication Company. Masters thesis, Universiti Utara Malaysia.

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Abstract

The study is facilitated to investigate whether perceived leadership behaviors of the superiors namely,consideration and initiating structure, have an impact on the job satisfaction of the middle managers of Telekom Malaysia, Kedah.A total of 94 middle managers selected as the population of the study. Out of the 115 questionnaires distributed, 94 were returned and were used.This study employed a quantitative methodology to examine the relationship between leadership behavior and job satisfaction.The instruments used in this study were Leader Behavior Description Questionnaire (LBDQ) and The Minnesota Satisfaction Questionnaire (MSQ). There was a significant correlation between leadership behavior and job satisfaction.Leadership behavior also significantly influenced job satisfaction.Perhaps for the future study, is a comparison of the relationship between job satisfaction and perceived leadership behavior of two or more categories of employees of the same company, a comparison of the relationship between job satisfaction and perceived leadership behaviors of employees of two or more companies, and compare public and private sector organizations.

Item Type: Thesis (Masters)
Supervisor : Ahmad, Fais
Item ID: 3113
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.7 Organizational Behavior.
Divisions: College of Business (COB)
Date Deposited: 01 Jul 2013 00:41
Last Modified: 20 Apr 2016 04:13
Department: College of Business
Name: Ahmad, Fais
URI: https://etd.uum.edu.my/id/eprint/3113

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