A Framework to Study Factors Influencing the Acceptance of Information Technology in Yemen Government

Organizations around the world are looking for the development and keep up to date with emerging technology. Thus, they pay more intention to develop their technology infrastructure to improve productivity, effectiveness, or to adopt e-government. However, in reality, not all companies adopt and use effectively, or even use, information technology. And in reality, not all employees in organizations accept, adopt, and use effectively, or even use, information technology. When this happens, there is a gap between the ideal and the reality of the actual usage of information technology. As a result, there is need to study and understand the factors affecting the acceptance of technologies. This study aims to test the success of the technology acceptance model in Yemen culture. In addition, This study aims to investigate the factors influencing the acceptance of technology in Yemen public sector. This study developed a framework based on two theories, TAM 2 and UTAUT. In addition, the study added two important factors of organization culture and government support to the key factors in the theory of technology acceptance in order to provide better understanding for the factors influencing the acceptance of information technology among the individual perceptions. survey questionnaire was distributed to 53 government utilities and 357 cases were used in the analysis. Structural Equition Modeling AMOS 18 was used for the analysis of the proposed model, from a total 14 hypothesis, 11 were supported and three hypothesis were rejected. This study provided empirical evidence for the effects of new technology determinants in the government sector. In particular, it has successfully revealed that organization culture, government support, subjective norm, top management support and information quality are important determinants in influencing the adoption of technologies. The findings confirmed the theory of TAM and showed its potential capability in the Middle East, particularly in Yemen.