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An Assessment of Work Stress Level at Asian Composite Manufacturing (ACM)Sdn. Bhd.

Naemah, Othman (2007) An Assessment of Work Stress Level at Asian Composite Manufacturing (ACM)Sdn. Bhd. Masters thesis, Universiti Utara Malaysia.

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The purpose of this study is to assess the level of stress among supporting staff based on gender and duties of occupational at Asian Composite Manufacturing Sdn. Bhd. at Bukit Kayu Hitam, Sintok, Kedah. The instrument used for measuring or to assess the level of stress was adopted from Osipow (1998), based on Occupational Stress Inventory-Revised (OSI-R). 175 respondents have completed the questionnaires. Three main scales that been used in this study are, Occupational Role, Personal Strain and Personal Resources. First scale is Occupational Role-consists 6 subscales, Role Overload (RO), Role Insufficiency (RI), Role Ambiguity (RA), Role Boundary (RB), Responsibility (R) and Physical Environment (PE). A second scale Personal Strain- includes 4 sub-scales, Vocational Strain (VS), Psychological Strain (PSY), Interpersonal Strain (IS), and Physical Strain (PHs). Meanwhile, third scale is Personal Resources- includes 4 sub-scales, Recreation (R), Self-care (SC), Social Support (SS) and Rational/cognitive Coping. From the analysis, the level of work stress at ACM showed the workers have a normal stress level, except for male under the sub-scale category ( Role Ambiguity - RA) which showed strong stress level compared to the female workers.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Manufacturing, Work Stress, Psychology
Subjects: H Social Sciences > HF Commerce. > HF5601-5689 Accounting
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 26 Nov 2008 01:36
Last Modified: 24 Jul 2013 12:05
URI: http://etd.uum.edu.my/id/eprint/36

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