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The Relationship Between Work-Family Conflict (WFC) and Family-Work Conflict (FWC) Towards Job Burnout: A Case at Sarawak Economic Development Corporation (SEDC)

Elisa Azura, Hj. Ali (2006) The Relationship Between Work-Family Conflict (WFC) and Family-Work Conflict (FWC) Towards Job Burnout: A Case at Sarawak Economic Development Corporation (SEDC). Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this study is to examine the relationship between work-family conflict (WFC) and family-work conflict (FWC) and its influences on job burnout. Besides that, this study also aims to determine the significant differences in work-family conflict (WFC), family-work conflict (FWC) and job burnout according to selected demographic factors such as gender and age. In this study, work-family conflict (WFC) and family-work conflict (FWC) will be as independent variables and job burnout as a dependent variable. The Work-Family Conflict (WFC) and Family-Work Conflict (FWC) Questionnaire (Netemeyer et. al., 1996) is chosen to measure the work and family conflict while Maslach Burnout Inventory-Genera1 Survey (MBI-GS) (Schaufeli et. al., 1996) is used to measure job burnout among employees in an organization. A data form is used to collect personal information particularly on selected personnel characteristics. Samples of 124 from a total population of 240 employees were selected randomly using simple random sampling technique. The survey response was analyzed by using the Statistical Package for Social Sciences (SPSS) Version 14. Frequencies and percentage statistics were computed from selected personal characteristics of employees. 5 questionnaires each on reliability analysis were extracted on The Work-Family Conflict (WFC) and Family-Work Conflict (FWC) inclusive 16 questionnaires from Maslach Burnout Inventory-General Survey (MBI-GS), meanwhile an independent sample t-test and one way ANOVA were conducted to determine the significant differences in mean scores on work-family conflict (WFC), family-work conflict (FWC) and job burnout according to gender and age. Pearson correlation coefficient was carried out to examine the relationship between work-family conflict (WFC) and family-work conflict (FWC) towards job burnout and lastly multiple linear regressions was conducted to determine the influences on both independent variables on job burnout. The findings of this study indicate that there is a significant relationship between work-family conflict (WFC) and family-work conflict (FWC) towards job burnout. Work-family conflict (WFC) predicts job burnout more than family-work conflict (FWC). However, in determining the differences in selected demographic factors, the result shows that only job burnout was significantly related to age groups. Therefore, it is recommended that an organization should create new environment on promoting values on work and family culture. Further research in variables in the two different sectors such as service and technica1 sectors can be carried out as there is lots of research focusing in service sectors only.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Conflict, Work and Family, Carreer
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD61 Risk Management
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 01 Apr 2009 02:02
Last Modified: 24 Jul 2013 12:05
URI: http://etd.uum.edu.my/id/eprint/40

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