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The relationship between human resource management and employee performance among hotels in Langkawi

Ahmed, Abdirahim Abubakar (2014) The relationship between human resource management and employee performance among hotels in Langkawi. Masters thesis, Universiti Utara Malaysia.

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Abstract

One of the key issues in any organizational is managing their human capital who possess vital position in the organization`s goals. Thus, human resource management comes into play to ensure the availability of right people for the right position and guiding them to achieving successful organizational outcomes. Since employees are the heartbeats of the organizational it is important their performance gradually improves and matches what are expected of them. The purpose of this study was to study the relationship between human resources management practices and employee performance in hotel industry in Langkawi. The sample of this study was the 295 employees of five star hotels in Langkawi, Kedah. For this purpose survey method was used by questionnaire as instrument for data collection. For research method, Statistical Package for the Social Sciences (SPSS, Version 20) was used to analyze data. In this study, regression analysis method and correlation analysis method are used to analysis the correlation between independent variables and dependent variable. The research results have shown that Langkawi hotels have high implementation in human resource management at current stage. Meanwhile, recruitment and selection, training and development, compensation and performance appraisal significantly influence employee performance. During this study the researcher faced several limitations such as time constraints, language constraints and budget constraints. Finally, the finding of this study has some contributions for future research and organization’s employee performance.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Human Resource Management; Employee Performance; Langkawi Hotels; Malaysia
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 15 Oct 2014 03:27
Last Modified: 14 Apr 2016 02:28
URI: http://etd.uum.edu.my/id/eprint/4147

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