Information system effectiveness in project management : A study of project monitoring system II at the Ministry of Agriculture and Agro-based Industry

In the context of public sector project management and monitoring in Malaysia, Project
Monitoring System II (PMS II) is the primary Project Management Information System (PMIS) which is currently being used by all the ministries, departments and government agencies. Previous studies have suggested that the use of PMIS was considered to be advantageous towards successful project execution. Using the antecedents of system
success as proposed by DeLone and McLean in the Updated Information System Success Model (ISSM), i.e. system quality, information quality and service quality, this study attempts to provide insight into the impacts of PMS II towards successful execution of
public projects and ascertain the determinants that influence the system's effectiveness.
The findings from this study showed that users at the ministry of Agriculture and Agro-Based Industry generally agreed that PMS II is an effective system to support project management and monitoring activities. The factors of system quality, information quality and service quality were found to have a significant relationship with the effectiveness of the system. Among these three factors, information quality was found to have the greatest effect of any variation in the effectiveness of PMS II.