Factors affecting the effectiveness of employee performance management system (EPMS): A study on the Malaysian Public Service

Azrul Fazli, Kamarudin (2014) Factors affecting the effectiveness of employee performance management system (EPMS): A study on the Malaysian Public Service. Masters thesis, Universiti Utara Malaysia.

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Abstract

The effectiveness of Employee Performance Management System (EPMS) is important because it measures the performance of employees, which is useful in enhancing organizational performance. Hence, the aims of this research is to study strategic alignment, employee involvement, continuous feedback, procedural justice, interactional justice and distributive justice as the predictor of EPMS satisfaction. Respondents for this study comprised 250 of Public Servants from four ministries in Putrajaya, specifically Ministry of Education, Ministry of Natural Resources and Environment, Ministry of Internal Affairs and Prime Minister Department. Multiple regressions were used to determine the strength of the relationship and results showed that the employee involvment, procedural justice and distributive justice is significantly relationship to EPMS satisfaction.Thus, it is recommended that existing EPMS in Malaysian Public Service needs to upgrade certain aspects such as employee involvement, procedural justice and distributive justice in order to increase its effectiveness of the EPMS.

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