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Job stressful among employees : A research in Crestronics (M) Sdn. Bhd.

Sarimah, Jamil (2014) Job stressful among employees : A research in Crestronics (M) Sdn. Bhd. Masters thesis, Universiti Utara Malaysia.

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Abstract

The aim of this research is to determine factors of Job Stressful of the employees at Crestronics (M) Sdn Bhd. The survey was conducted at Crestronics (M) Sdn Bhd. 38 Crestronics’s employees were participated in this research. Data was collected via survey and using questionnaires as the survey instruments. Five-point Likert Scale was use in the questionnaire. Data was processed and analyzed using the IBM SPSS Statistic Data Version 20. Correlation analyses were conducted to test the relationship between levels of job stressful with personal factors and organizational factors. The descriptive analysis was conducted to analyze demographic characteristics of respondents. Regression analysis were use to observe the effect between the job stressful and the factors. Limitation in career development within the organization due to the small service schemes have caused the competent officers lost the interest in working. Close service scheme is the main obstacle to the employees to develop their careers. Less motivation and comprehension of the job scopes directing them to react ineffectively and stressful more easily. In dealing with the responsibilities and serving the customers, Crestronics (M) Sdn Bhd’s (CMSB) employees comparatively confronted with the job stressful problem. Thus, due to the arisen problems, this research is attempted to identify the factors affecting the employees’ job stressful. The findings of this study indicate that both personal and organizational factors have significant relationship with job stressful level. Findings of this study also resulted in the overall level of job stressful among the respondent is moderate.

Item Type: Thesis (Masters)
Uncontrolled Keywords: employees’ job stressful, personal factor, organizational factor.
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 28 Jun 2015 00:35
Last Modified: 18 Apr 2016 02:21
URI: http://etd.uum.edu.my/id/eprint/4695

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