Development of a human focused e-collaborative management model for teaching and learning content: A case of Kolej Universiti Selatan

Lee, Huah (2015) Development of a human focused e-collaborative management model for teaching and learning content: A case of Kolej Universiti Selatan. DBA thesis, Universiti Utara Malaysia.

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Abstract

Despite the availed policy and incentives, inadequate teaching and learning content (TLC) is being utilized in Kolej Universiti Selatan (KUS). This study is designed to develop a human-focused electronic collaborative management (ECM) model for TLC in KUS. The three research questions are: What are the motivating factors in ECM on the TLC process? Why should one use these relevant factors to promote ECM on TLC in KUS? How do these factors inspire ECM on TLC in KUS? The objective of this study is to assist KUS to firmly determine the best practice of ECM on TLC to construct and sustain a competitive niche for a higher education institution (HEI). KUS has a population of ninety full-time and fifty part-time lecturers. Participatory action research (PAR) was applied on fifteen lecturers across different faculties and academic supporting departments. Advocating, adapting, and aligning are the three continuous revolving spiral improvement actions that are applied to the reflective cycles employed to promote ECM on TLC. Data was obtained through participant observation, in-depth interviews, and document triangulation of data sources. The purpose was to construct, synthesize, develop, and justify the model of ECM on TLC. The four human-perspective motivation factors to develop a human focused ECM model for TLC were: “Cooperative working behaviour“, “Guidance collaborative processes”, “Substantial reciprocal practice”, and “Conclusive common goals”. They foster collective action practices toward common objectives to promote ECM on TLC. Their roles are as enablers, facilitators, mechanisms, and drivers to inspire ECM on the TLC process. This study advances ideas on how to group the right professions, recruit right partners, catch the right timing, and make the right setting. Besides these, this research shows the value of PAR when applied to ECM on TLC in HEI

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