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The relationship between job satisfaction and intention to leave among security personnel : A case study at SECOM (Malaysia) Sdn Bhd

Norazuana, Amer (2013) The relationship between job satisfaction and intention to leave among security personnel : A case study at SECOM (Malaysia) Sdn Bhd. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this project paper was to identify the relationship between job satisfactions with the intention to leave among security personnel within Secom (Malaysia) Sdn. Bhd., a security service provider located in Shah Alam, Selangor. This study is aimed to identify the most high impact job satisfactions facets or dimension on the intention to leave the organization. It is also to identify the significant differences between studied demographic characteristics with the intention to leave among respondents. A questionnaire consists of six (6) facets of satisfaction developed by Wood et al. (1986) and Purani and Sahadev (2007) was used to measure job satisfaction with the intention to leave. The research is done via survey which inclusive of total of 57 questions for all facets or dimensions of job satisfaction and intention to leave; as well as their demographic characteristics. The data was analyzed by using the SPSS version 20.0. Respondents participated in the project paper was selected among security personnel of Secom (Malaysia) Sdn. Bhd. located throughout Malaysia. These employees were coming from various races, age group, marital status, years of working experience and academic levels. The findings indicate that there is a relationship between job satisfaction facets and the intention to leave. To add, satisfaction with supervisor and satisfaction to the management and human resource policies are said to have significant contribution and turns to be the dominant factor and has the highest impact to the intention to leave among security personnel in Secom (Malaysia) Sdn. Bhd. It was also found that different age group, marital status and education levels have significant differences with the intention to leave among respondents

Item Type: Thesis (Masters)
Uncontrolled Keywords: job satisfaction; intention to leave; security personnel
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 11 Nov 2015 03:27
Last Modified: 18 Apr 2016 00:59
URI: http://etd.uum.edu.my/id/eprint/5160

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