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Evaluating the impact of workload, interpersonal and physical factor toward jobstress

Nur Sabarina, lshak (2013) Evaluating the impact of workload, interpersonal and physical factor toward jobstress. Masters thesis, Universiti Utara Malaysia.

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Job stress appraisal and coping were depending on the individual perceptions and acceptance. Generally, the level of stress is diverse within the individual depending on the individual self-perceived and the way of stress being handled. The consequences of job stress were due to various factors regardless profession and occupation. Therefore, this study is to evaluate the contribution of interpersonal, relationship, workload and physical factors toward job stress among the government employees. The survey was conducted in Putrajaya area and the populations were the government employees working in the Putrajaya government department. Number of samples was selected within the government department in Putrajaya according to the population size. Data was collected via survey and using questionnaires as the survey instrument. 200 sets of questionnaires have been distributed to the government employees in Putrajaya Federal Territory and 167 were obtained from the respondents. Respondents were asked to answer 5 pages questionnaires that divided into 4 sections consisting 39 items. Five-point Likert Scale was use in the questionnaire to represent the respondents' view for each item. Data was processed and analyzed using the IBM SPSS Statistic Data Version 20 software. The descriptive analysis was conducted to analyze the frequencies of the respondents' demographic profile and the range of mean and standard deviation. Correlation analyses were conducted to test the hypothesis between levels of job stress with all the factors to observe positive relationship between the variables. Ultimately, the results of the analysis indicate the positive correlation within all factors that have been evaluated (interpersonal, relationship; workload and physical) towards job stress level and all hypotheses tested were supported

Item Type: Thesis (Masters)
Uncontrolled Keywords: Job stress, relationship, workload, interpersonal, physical
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 15 Nov 2015 04:23
Last Modified: 18 Apr 2016 01:25
URI: http://etd.uum.edu.my/id/eprint/5180

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