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Organizational culture and change management in public sector organization

Mohamad Aznillah, Ahmad (2016) Organizational culture and change management in public sector organization. Masters thesis, Universiti Utara Malaysia.

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Abstract

Government is facing the wave of change in ensuring the best possible service can be provided to the public. The unification of a number of employees have bring together various of people and perceptions, and therefore a specialty of organizational cultures are combined. The organizational culture of an organization has an effect on the change management. A fit between the organizational culture and the employees will increase the effectiveness of change management towards improved the delivery of service. The objectives of this study is to examine the relationship between organizational culture and change management in public sector organization. This study also will identify the impact between organizational culture and change management in public sector organization. A total of 400 sets of questionnaires have been distributed by hand to employees who work at Ministry Of Home Affairs, Prime Minister’s Department and Ministry Of Education in Malaysia as a representatives of employees in public sector organization and 390 questionnaires were returned for analysis. Data were analyzed using SPSS version 20. Research findings revealed there was a change management existed among the respondents. Significant values for each element in independent variable which the items of communication, training and development, shared values and teamwork were reliable which the reliability value for independent variables are Communication; 0.785, Training and Development; 0.843, Shared Values; 0.890 and Teamwork; 0.820. It can be concluded that organizational culture has a significant effect on the change management of public sector organization in Malaysia. For the future research, it is better for researcher to explore more on shared values and training and development to get the best result. Besides, other elements such as corporate vision, entrepreneurial, bureaucratic and leadership can be included.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Organizational Culture, Change Management, Public Sector Organization
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.7 Organizational Behavior.
J Political Science > JQ Political institutions and public administration (Asia)
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 27 Dec 2016 09:45
Last Modified: 27 Dec 2016 09:45
URI: http://etd.uum.edu.my/id/eprint/5917

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