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Job characteristics, emotional intelligence and work engagement among nurses

Noormuniroh, Razali (2016) Job characteristics, emotional intelligence and work engagement among nurses. Masters thesis, Universiti Utara Malaysia.

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This study examined the influence of five dimensions of job characteristics which are skill variety, task identity, task significance, autonomy and feedback together with four dimensions of emotional intelligence which are self-emotions appraisal, others emotions appraisal, use of emotions and regulation of emotions on work engagement among the nurses in Kedah. A total of 200 nurses at Hospital Sultanah Bahiyah have participated in this study. Regression analysis was performed to test the research hypotheses. The results of this findings revealed that only two dimensions of job characteristics (i.e. task identity and feedback) have a significant influence on work engagement and four dimensions of emotional intelligence have no influence on work engagement. This study also provided theoretical and practical implications.

Item Type: Thesis (Masters)
Uncontrolled Keywords: job characteristics, emotional intelligence, work engagement
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 02 Jan 2017 16:30
Last Modified: 02 Jan 2017 16:30
URI: http://etd.uum.edu.my/id/eprint/5924

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