The influence of pay, recognition and leadership toward job satisfaction among non academic staff

This study was conducted to investigate on the issue of non-academic employees’ job satisfaction level in Universiti Utara Malaysia. The main purpose of this study was to identify the influence of pay, recognition, and leadership towards job
satisfaction. The dependent variable of this study was job satisfaction whereas the independent variables consist of pay, recognition, and leadership. This study was done through quantitative method in which data was collected using a set of questionnaire. The respondents for this study consist of Universiti Utara Malaysia
non academic staff whereby a total of 60 respondents from Othman Yeop Abdullah Graduate School of Business, Awang Had Salleh Graduate School of Arts and Science, and College of Business, had taken part in the survey. The findings shows that there was positive significant between pay, recognition, and leadership towards
job satisfaction. This shows that employees in Universiti Utara Malaysia were satisfied with their work. The findings of this study were of immersed benefits for Universiti Utara Malaysia and will enable the institution to gain better competitive
advantage to compete with local and international universities.