UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah

Aliaa Diyana, Zamri (2016) Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah. Masters thesis, Universiti Utara Malaysia.

[img] Text
s818870_01.pdf
Restricted to Registered users only

Download (926kB)
[img]
Preview
Text
s818870_02.pdf

Download (1MB) | Preview

Abstract

This research examines the relationship of role conflict, person-job fit and social support with work stress among 140 employees of travel agencies in Kedah (Kota Setar). It also investigates the difference in experiencing work stress between male and female employees. The level of work stress among employees is also examined. Descriptive analysis is conducted to ascertain the data normality as well as to analyze the frequencies of the respondents’ demographic profile. Multiple regression outputs show that the relationships of role conflict and social support with stress are significant, but not with person job fit. While the t-test shows that there is a difference between male and female employees in experiencing work stress. Based on the research findings several recommendations to reduce work stress in the agencies are made. Finally, the directions for future research are also discussed among employees.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.7 Organizational Behavior.
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 23 Jan 2017 10:02
Last Modified: 23 Jan 2017 10:02
URI: http://etd.uum.edu.my/id/eprint/6000

Actions (login required)

View Item View Item