Performance Analysis Of The E-Procurement Process Using Simulation

Ng, Hooi Ching (2002) Performance Analysis Of The E-Procurement Process Using Simulation. Masters thesis, Universiti Utara Malaysia.

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Abstract

This study discusses how simulation is used to model and simulate the internal e-Procurement process of a factory. The objective of this study is to analyze the performance of the e-Procurement process and recommend area of improvement to the factory e-Procurement process to improve the competitiveness of the factory in the world of e-Business. The study uses a statistical analysis method to measure the inputs and outputs of the model. For the input analysis section, it presents the data collection method and assumptions used. The model is built using Arena, a simulation software used for discrete event simulation. The output analysis and model experimentation were carried out after the completion of model building. The verification and validatialn of the output model showed the reliability of the model built to represent the process of real system accurately. Two What-If models were analyzed and discussed in this study. Finally, some recommendations were presented based on the What-If result, for the improvement of an e-Procurement process and future work.

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