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The impact of employee indirect participation channel on decision making process in department of irrigation and drainage head quarters (JPS HQ) and Federal Territory of Kuala Lumpur (JPS WPKL)

Noorhayati, Noordin (2016) The impact of employee indirect participation channel on decision making process in department of irrigation and drainage head quarters (JPS HQ) and Federal Territory of Kuala Lumpur (JPS WPKL). Masters thesis, Universiti Utara Malaysia.

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Abstract

Industrial relations (IR) are getting more important for an organization to produce right decision. This is because the relationship between employer and employee could produce a result accepted by every entity that is capable of generating organizational development in harmony. One element in industrial relations is the employee participation, which channeled directly or indirectly. Indirect employee participation is represented by relationships establish through trade union and joint consultation. The purpose of this study is to examine which indirect employee participation channel could affect decision making process in Department of Irrigation and Drainage Head Quarters (JPSHQ) as well as Federal Territory of Kuala Lumpur (JPSWPKL). A survey of 78 employee starting October 2016 until November 2016, among Support Group’s employee were selected using simple random sampling. Inferential, descriptive statistics, correlation, multiple regression analysis was run through SPSS version 17 to test the research hypothesis. Decision making process was selected as dependent variable and 5 hypotheses have been developed. Indirect employee participation channel such as union, joint consultation, and the implementation of Industrial Relations Act 1967 (IRA) were selected and adapted. Multiple regression analysis shows that 31.1% factors explained in the study. Pearson Correlation results show that all hypotheses are accepted and positively significance to decision making process. Finding, theoretical implication, suggestion for future studies and recommendation are suggested.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Industrial relations, employee participation, indirect employee participation, trade union, joint consultation and implementation of Industrial Relations Act 1967.
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 10 Jul 2017 16:10
Last Modified: 10 Jul 2017 16:10
URI: http://etd.uum.edu.my/id/eprint/6364

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