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The influence of training, job security, career development opportunities and performance appraisal on turnover intention among Hospital employees in Kuala Lumpur

Dhayitshaini, Duria Rajoo (2016) The influence of training, job security, career development opportunities and performance appraisal on turnover intention among Hospital employees in Kuala Lumpur. Masters thesis, Universiti Utara Malaysia.

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Abstract

Employee turnover has gained considerable attention from various industries in Malaysia. The main objective of this study is to explore potential influence of training, job security, career development opportunities and performance appraisal towards turnover intention among hospital employees in Kuala Lumpur. By identifying significant influences of training, job security, career development opportunities and performance appraisal on hospital employees turnover intention, it will help to create awareness to hospital on the importance of those practices in building human capital. There are 274 hospital employees from five respective hospitals in Kuala Lumpur were selected as samples. The data were collected using five-point Likert Scale’s self-administered questionnaires. There are two types of data techniques adapted for this research which is descriptive and inferential analysis techniques. Descriptive analysis technique is used to identify the background of respondents in the aspect of age, gender, marital status, years of experience, and qualification. However inferential analysis is used to determine the significant relationship between training, job security, career development opportunities, performance appraisal and turnover intention among hospital employees in Kuala Lumpur. The result of this study shows that there is a strong correlation between training and turnover intention. The results also revealed that there is a weak correlation between performance appraisal, career development opportunities, job security and turnover intention. This study help to identify factors contributing towards hospital employees turnover intention in Kuala Lumpur and recognise few recommendation to reduce turnover intention.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Training, Job Security, Performance Appraisal, Career Development Opportunities & Turnover Intention
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 30 Apr 2018 07:04
Last Modified: 30 Apr 2018 07:04
URI: http://etd.uum.edu.my/id/eprint/6496

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