Penglibatan Pekerjaan Pegawai Sektor Awam : Satu Kajian di Jabatan Kerja Raya Negeri Kedah

The public sector officers’ involvement in their job is critical in ensuring the efficiency and effectiveness of the public services. Therefore, it is of vital importance
for management to know the level of public sector officers’ involvement in their job to enable the management either to maintain or increased it. The objectives of this study were to identify the level of job involvement of public sector officers at Public Works Department Kedah and to measure the extent of relationship between the independent variables namely demographic, situational characteristics and work outcomes, with the job involvement as the dependent variable. The study was conducted using the survey method utilizing standard instruments which were translated into the national language. Questionnaires in this study were distributed to 300 public sector officers whom being attached at various divisions and districts of Public Works Department in the state of Kedah. A total of 236 valid responses was subjected for further analyses in the study. Public sector officers at Public Works Department Kedah were found to be moderately involved in their job. There were significant differences in the level of job involvement among public sector officers in this department classified according to: (1) gender; (2) ten different locations; (3) four different groups of service; and (4) six different levels of educational attainment. The work outcome and situational characteristics variables were found to explain a larger portion of the variance in job involvement than do demographic variables. In general, variables such as perception toward supervisor, job
characteristics, role conflict, organizational commitment, job satisfaction and job burnout were found to be related to the level of job involvement. The study as a whole supports existing theories, models and research findings
on job involvement. It also contributed significantly to the understanding of job involvement concepts.