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The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer

Ng, Hooi Yee (2018) The relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officer. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this study is to examine the relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers. This study was conduct in Royal Police Headquarters Contingent Kedah. A total of 234 questionnaires were distributed among police officers that become the respondents for this research. In this entire study, the data were gathered through questionnaires and was analyzed through statistical model such as descriptive, reliability and multiple regression analysis. All these analysis are used to answer research question, objective and hypothesis in this research study. As a conclusion, the results showed that there had not significant relationship between role conflict, work overload, interpersonal communication and job stress among Royal Malaysia Police Officers.

Item Type: Thesis (Masters)
Supervisor : Hassan, Zuraida
Item ID: 7551
Uncontrolled Keywords: Role Conflict, Work Overload, Interpersonal Communication and Job Stress
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 12 Dec 2019 08:44
Last Modified: 11 Aug 2021 04:11
Department: School of Business Management
Name: Hassan, Zuraida
URI: https://etd.uum.edu.my/id/eprint/7551

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