Hubungan antara penguasaan ilmu teknologi dan maklumat (ICT), waktu kerja gliran, peluang kenaikan pangkat dan jantina dengan komitmen kerja angota polis berpangkat rendah di Daerah Kota Setar Kedah

Work commitment issues are common discussion issues in many organizations including the organization such as the Royal Malaysian Police (PDRM). PDRM had been labelled with many negative perceptions by the general public such as issues of their involvement in corruption, abuse of power, disciplinary problem and unjustified activities of the members of the main enforcement agency in the country during their course of duties or after duties are damaging the reputation and integrity of PDRM. These issues are often questioned and was said related to the level of work commitment of these policemen. As such, this research focused on factors of ICT knowledge, rotating shift work, promotion opportunities and gender which are the independent variables and work commitment as dependent variable. Quantitative research method with the used of a set of questionnaires were applied in this research and distributed to 220 police personnel from fourteen police station in Kata Sctar District Police Headquarters.
From the number, 196 sets of questionnaires were successfully collected. The choice of sampling method is simple random sampling based on datas obtained from the computer system of the Administration Division of Kota Setar District Police Headquarters. The outcome of the research showed that promotion opportunities have strong relationship with work commitment with strength of relationship of (r=0.541) compared to the relationship between rotating shift work and work commitment which is (r = 0.503) and followed by weak relationship between the factor of ICT knowledge with work commitment which is (r = 0.328). While, there are no significant differences for the gender factor and work commitment among rank and file police personnel at Kola Setar District Police Headquarters.