Norazah, Jaapar (2019) The Influence of motivation, training, and feedback on employee performance among support group of ministry of works in Kuala Lumpur. Masters thesis, Universiti Utara Malaysia.
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Abstract
This study aims to identify the influence of motivation, training and feedback on employee performance among members of the Executive Group in the Ministry of Works, Kuala Lumpur, Malaysia. This study used quantitative research methods by using questionnaires to collect the data. The sample using probability sampling method collected from a total of 217 members of the Support Group of grades 1-36. Data were analyzed using the Statistical Package for Social Sciences (SPSS) version 25.0. Different statistical research instrument used to test the reliability, descriptive analysis of the variables, correlation and regression analysis. The findings show the variable of feedback has the most dominant influence on employee performance (β = 0.364; t-value = 4.456), while the variables of motivation was the lowest effect on employee performance (β =
0.195; t-value = 2.854). However, all the variables have a positive correlation to employee performance.
Item Type: | Thesis (Masters) |
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Supervisor : | Ab Hamid, Kamal |
Item ID: | 7910 |
Uncontrolled Keywords: | Motivation, Training, Feedback, Employee Performance, Public Sector. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management |
Divisions: | Othman Yeop Abdullah Graduate School of Business |
Date Deposited: | 07 Nov 2020 23:43 |
Last Modified: | 28 Dec 2022 02:39 |
Department: | Othman Yeop Abdullah Graduate School of Business |
Name: | Ab Hamid, Kamal |
URI: | https://etd.uum.edu.my/id/eprint/7910 |