UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

The Influence of motivation, training, and feedback on employee performance among support group of ministry of works in Kuala Lumpur

Norazah, Jaapar (2019) The Influence of motivation, training, and feedback on employee performance among support group of ministry of works in Kuala Lumpur. Masters thesis, Universiti Utara Malaysia.

[thumbnail of s824524-01.pdf]
Preview
Text
s824524-01.pdf

Download (1MB) | Preview
[thumbnail of s824524-02.pdf]
Preview
Text
s824524-02.pdf

Download (975kB) | Preview

Abstract

This study aims to identify the influence of motivation, training and feedback on employee performance among members of the Executive Group in the Ministry of Works, Kuala Lumpur, Malaysia. This study used quantitative research methods by using questionnaires to collect the data. The sample using probability sampling method collected from a total of 217 members of the Support Group of grades 1-36. Data were analyzed using the Statistical Package for Social Sciences (SPSS) version 25.0. Different statistical research instrument used to test the reliability, descriptive analysis of the variables, correlation and regression analysis. The findings show the variable of feedback has the most dominant influence on employee performance (β = 0.364; t-value = 4.456), while the variables of motivation was the lowest effect on employee performance (β =
0.195; t-value = 2.854). However, all the variables have a positive correlation to employee performance.

Item Type: Thesis (Masters)
Supervisor : Ab Hamid, Kamal
Item ID: 7910
Uncontrolled Keywords: Motivation, Training, Feedback, Employee Performance, Public Sector.
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 07 Nov 2020 23:43
Last Modified: 28 Dec 2022 02:39
Department: Othman Yeop Abdullah Graduate School of Business
Name: Ab Hamid, Kamal
URI: https://etd.uum.edu.my/id/eprint/7910

Actions (login required)

View Item
View Item