UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Developing and Maintaining Trust In An Organization Based on Relationship Between Personality, Managerial Practice and Employee Performance.

Wan Asma Hanim, Wan Mustapha (2006) Developing and Maintaining Trust In An Organization Based on Relationship Between Personality, Managerial Practice and Employee Performance. Masters thesis, Universiti Utara Malaysia.

[img] PDF
wan_asma_hanim.pdf
Restricted to Registered users only

Download (3MB)

Abstract

Trust determines the quality of the relationship between people. The elements of trust are essential for organization to successful. When the employer and the employees interact with openness, honesty, tolerances, and respect, they make each others confident and secure. Thus, it will build the trust among the employees in the organization. If trust is not present in a relationship, a large amount of energy is wasted in the form of redundancy and rework. Fueled by doubt, a person invests time and energy in checking up the job again to make sure the job will fulfill the requirement and achieve quality of work. This energy can be use for more positive action if the element of trust is exists between them. Thus, trust is important for the human and the organization. Outside the organization, there have a lot of treat and opportunity to expand the business. The more connected or trusting in the organization will create more freely among the members to share the ideas, the employees can teach each other the new skills, energize one another, share resources, and spark each other's creativity and abandon concern that someone else gets the credit for an idea. Thus, anybody couldn't deny the importance's of trust. This study tries to examine on how to develop and maintaining trust in the organization with hoping that the findings of this study will provide useful inputs to both the manager and the employees in developing and maintaining the trust among them.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Organization Trust, Leadership, Knowledge Management, Organizational Behavior
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor. > HD61 Risk Management
Divisions: College of Business (COB)
Depositing User: Mr Husni Ismail
Date Deposited: 18 Jun 2009 05:06
Last Modified: 24 Jul 2013 12:05
URI: http://etd.uum.edu.my/id/eprint/92

Actions (login required)

View Item View Item