Tacit Knowledge Dissemination Among UUM Lecturers

Fakhrorazi, Haji Ahmad (2003) Tacit Knowledge Dissemination Among UUM Lecturers. Masters thesis, Universiti Utara Malaysia.

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Abstract

After some related theories in knowledge management were revised, especially upon few model developed by Nonaka (1994), Nonaka and Takeuchi (1995), and Niessen (2002), the gap inside the theories was found. Thus, a study was conducted to fulfill the gap determined. General, this study was focused on tacit knowledge dissemination among lecturers, in consequent of the effectiveness of knowledge sharing factors in the process of disseminating the tacit knowledge. In this process, three factors of knowledge sharing, consisted culture, attitude, and infrastructure were used as analysis tools to investigate the impact of knowledge sharing factors upon tacit knowledge dissemination in this organization. The finding of the study had found the significant impact of attitude and infrastructure of knowledge sharing on tacit knowledge dissemination. This discovery was support one dimension in knowledge flow theory, developed by Nonaka, 1993. In knowledge flow theory, ‘socialization’ was the important process of disseminating tacit knowledge inside organization. Since, it was focused on transferring tacit knowledge at individual to group levels, the best approach to retain the tacit knowledge capacity from dispersed and evade knowledge became less tacit suddenly. Moreover, the process of transferring tacit knowledge at the socialization dimension was strongly influenced by the individual attitude towards knowledge sharing. The flow of tacit knowledge will be truncated if the attitude at the individual level was unsupportive nature, and it will be resulted the knowledge hoarding situation in the whole organization. Anyway, the finding of the study had proved the applicability of the practices of tacit knowledge dissemination in the university’s environment. Hence, the supportive steps upon fertilizing the whole process of tacit knowledge dissemination in the university need to be emphasized in order to raise the quality of academic workforce entirely.

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