UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
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Items where Author is "Al Arafati, Ahmed Said"

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Thesis

Al Arafati, Ahmed Said (2020) The effect of a contextual, organizational, individual and system factors on customer satisfaction of CRM implementation in public sector in Oman. Doctoral thesis, Universiti Utara Malaysia.

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