UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

The effect of rewards and superior-subordinate relationship on employee performance

Mong, Swee Mei (2022) The effect of rewards and superior-subordinate relationship on employee performance. Masters thesis, Universiti Utara Malaysia.

[thumbnail of depositpermission-not allow_s820261.pdf] Text
depositpermission-not allow_s820261.pdf
Restricted to Repository staff only

Download (98kB) | Request a copy
[thumbnail of s820261_01.pdf] Text
Restricted to Repository staff only

Download (1MB) | Request a copy
[thumbnail of s820261_02.pdf] Text
Restricted to Repository staff only

Download (717kB) | Request a copy


The aim of this study was to identify the different impacts of monetary gains, non-monetary benefits, and superior-subordinate relationship towards the performance of employees. This study explained how different types of reward and superior-subordinate relationship could influence the productivity or work outcome of employees in logistics industries in Klang Valley, Malaysia. In Malaysia, the logistics industry is playing an important role in
enabling the growth of its country’s supply chain. There are total
of 108 responses were collected from a selected logistics company. This is a quantitative study. The respondents comprise of
blue-collar and white-collar employees at below managerial level with permanent employment. Data collected through primary source which online questionnaires used to collect data to identify whether there is any significant influence of rewards (monetary and
non-monetary), and superior-subordinate relationship towards
employee job performance. This study used Statistical Package for the Social Sciences (SPSS) software version 23 to analyze the data. In this study, regression analysis was used to test the hypothesis. Between the three independent variables, monetary reward had the lowest mean, while non-monetary rewards, and superior-subordinate relationship had the highest mean. In general, the regression result shows that only superior-subordinate
relationship has significant and positive impact on employee performance. The result shows that 13.4 percentage of the total variance of employee performance was explained by monetary, non-monetary, and superior-subordinate relationship. Lastly, the study's implications and limitations were discussed for future research references.

Item Type: Thesis (Masters)
Supervisor : Tan, Fee Yean
Item ID: 10004
Uncontrolled Keywords: monetary rewards, non-monetary rewards, performance, rewards, superior-subordinate relationship
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 27 Oct 2022 00:54
Last Modified: 27 Oct 2022 00:54
Department: School of Business Management
Name: Tan, Fee Yean
URI: https://etd.uum.edu.my/id/eprint/10004

Actions (login required)

View Item
View Item