UUM Electronic Theses and Dissertation
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The effect of business process reengineering on organizational performance moderated by information technology capability in Riyadh

Mansour S, Aldosari Salem (2022) The effect of business process reengineering on organizational performance moderated by information technology capability in Riyadh. Doctoral thesis, Universiti Utara Malaysia.

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Abstract

Business process reengineering has attracted much attention recently as an alternative technique of earnings management that may affect organizational performance. This study examines the effect of Business Process Reengineering on Organizational Performance Moderated by Information Technology Capability in Riyadh, a city that a city that attention is given to the role of investment. Data are from 164 managers, Random- effects regression was used for testing the hypotheses. The result shows a significant relationship between Business Process Reengineering factors and Organizational performance, and factor of BPR in Private organization in Riyadh. The findings indicate that change management, customer focus, financial resource, project management, management commitment and IT infrastructure do not constrain organizational performance. Some of the factors of business Process Reengineering is negatively and significantly associated with organizational performance, However, suggesting that different factors have different effect on organizational performance. Finally, the study reveals that project management and management commitment do not interact with organizational performance. The results are robust under various additional analyses and model estimations and have implications for investors, directors of companies, and other markets.

Item Type: Thesis (Doctoral)
Supervisor : Ahmad, Hartini and Hassan, Hazlinda
Item ID: 10658
Uncontrolled Keywords: Organizational Performance, Business Process Reengineering, Change management, Customer Focus, Financial resource, Project Management, Management commitment, IT infrastructure, Information Capability, Saudi Arabia, Riyadh
Subjects: H Social Sciences > HF Commerce. > HF5001-6182 Business
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 12 Oct 2023 07:20
Last Modified: 12 Oct 2023 07:20
Department: Othman Yeop Abdullah Graduate School of Business
Name: Ahmad, Hartini and Hassan, Hazlinda
URI: https://etd.uum.edu.my/id/eprint/10658

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