UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Employee retention at a retail company in Kuala Lumpur, Malaysia.

Ismail @ Aziz, Ezzatul Aziza (2023) Employee retention at a retail company in Kuala Lumpur, Malaysia. Masters thesis, Universiti Utara Malaysia.

[thumbnail of permission to use-EMBARGO 12MONTHS.pdf] Text
permission to use-EMBARGO 12MONTHS.pdf
Restricted to Repository staff only

Download (320kB) | Request a copy
[thumbnail of s825943_01.pdf] Text
s825943_01.pdf
Restricted to Repository staff only until 13 July 2024.

Download (865kB) | Request a copy
[thumbnail of s825943_02.pdf] Text
s825943_02.pdf
Restricted to Repository staff only until 13 July 2024.

Download (548kB) | Request a copy

Abstract

Employee retention has been shown to be critical to the achievement of an organization's goals, particularly in terms of gaining a competitive advantage over other organizations. The goal of this research is to identify the career progression, working environment and compensation that contribute to employee retention in the retail industry. Primary data for this study was gathered by distributing questionnaires to retail employees in AEON Co. (M) Bhd. Kuala Lumpur. Tables and other graphical presentations were appropriately used to present the data that was collected for ease of understanding and analysis. From the study, the independent variables which are career progression, work environment and compensation are found highly significant and positive relationship with the dependent variable which is the employee retention at a retail company in Kuala Lumpur, Malaysia. For future research, there are a few recommendations that would help the future researcher to obtain better results such as using more than one language to ensure the respondent is able to understand the questionnaire more clearly. Researchers also are encouraged to use qualitative research design to provide the respondent with more options to answer. Lastly, researchers may focus on the broader population other than one industry.

Item Type: Thesis (Masters)
Supervisor : Mustafa, Munauwar
Item ID: 10793
Uncontrolled Keywords: Employee Retention, Career Progression, Work Environment, Compensation, Retail Company
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: School of Business Management
Date Deposited: 10 Dec 2023 01:53
Last Modified: 10 Dec 2023 01:53
Department: School Of Business Management
Name: Mustafa, Munauwar
URI: https://etd.uum.edu.my/id/eprint/10793

Actions (login required)

View Item
View Item