UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

The Use of Information and Communication Technology (ICT) Tools in Decision Making

Noreha, Mohamed Yusof (2003) The Use of Information and Communication Technology (ICT) Tools in Decision Making. Masters thesis, Universiti Utara Malaysia.

[thumbnail of NOREHA_BT._MOHAMED_YUSOF.pdf] PDF
Restricted to Registered users only

Download (11MB) | Request a copy
[thumbnail of 1.NOREHA_BT._MOHAMED_YUSOF.pdf]

Download (1MB) | Preview


The rapid and pervasive growth of Information and Communication Technology (ICT) has forced organizations worldwide to consider the role of ICT in supporting
their business goals. Malaysian business organizations now realize the effective use of ICT to support organized operation activities and the ability to compete. There
have been many studies to determine the use of ICT in decision making. However, the importance of ICT in decision making is still not well established especially in
Malaysia. This report describes the profile of ICT utilization among 64 business organizations listed in the Kuala Lumpur Stock Exchange (KLSE) 2002: the impacts
of ICT on companies’ activities, the perceived roles of ICT in decision making, the extent of ICT application in decision making, the relevant training needed, and also
the factors associated with the applications of ICT in a company. This study reveals that the development of ICT especially in the private sector is rapidly growing. The
monthly ICT usage among managerial personnel was around 70 percent. Support from top management, incentive from the government, data support, team working and friendly output format are the factors perceived to help promote the use of ICT in decision making among the respondents.

Item Type: Thesis (Masters)
Supervisor : UNSPECIFIED
Item ID: 1080
Uncontrolled Keywords: Information and Communication Technology (ICT), Decision Making, Decision Support Systems (DSS)
Subjects: T Technology > T Technology (General) > T58.5-58.64 Information technology
Divisions: Faculty and School System > Sekolah Siswazah
Date Deposited: 20 Jan 2010 04:23
Last Modified: 24 Jul 2013 12:10
Department: Graduate School
URI: https://etd.uum.edu.my/id/eprint/1080

Actions (login required)

View Item
View Item