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The Relationship Between Occupational Stress Toward Job Performance Among Royal Malaysian Police At The Crime Investigation Department (Cid)

Talvinderjeet Singh, Delbir Singh (2023) The Relationship Between Occupational Stress Toward Job Performance Among Royal Malaysian Police At The Crime Investigation Department (Cid). Masters thesis, Universiti Utara Malaysia.

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Abstract

The present study explores the relationship between dimensions of occupational stress and job performance in the Criminal Investigation Department (CID) of IPD Kuala Kangsar. This research used a quantitative technique to investigate the impact of four specific stressors, namely work-family conflict, role conflict, working environment, and management style, on the job performance of CID officers. A simple random selection method was used to choose a sample of 100 police officers from the research population. The data collected was analysed
using SPSS version 27. The results revealed that there is a negative correlation between workfamily conflict and role conflict with job performance. This underscores the detrimental effects that officers face when attempting to manage the demands of both work and family responsibilities and conflicting job expectations. On the other hand, a positive correlation is observed between job performance, management style, and the working environment. This finding underscores the criticality of a favorable work environment and efficient management practices in enhancing the performance of officers within the CID. These observations underscore the importance of implementing focused interventions that alleviate adverse stressors and strengthen positive aspects in order to maximise job performance among CID officers.

Item Type: Thesis (Masters)
Supervisor : Mustafa, Munauwar
Item ID: 11017
Uncontrolled Keywords: Job Performance, Work-Family conflict, working Environment, Role Conflict, management style, police officers
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 17 Mar 2024 02:27
Last Modified: 17 Mar 2024 02:27
Department: School Of Business Management
Name: Mustafa, Munauwar
URI: https://etd.uum.edu.my/id/eprint/11017

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