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The Effects Of Employee Motivation And Employee Satisfaction On E-Leadership In Business Service Industry

Nur Balqis, Norizal (2024) The Effects Of Employee Motivation And Employee Satisfaction On E-Leadership In Business Service Industry. Masters thesis, Universiti Utara Malaysia.

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Abstract

In response to the rapid digitization and the global COVID-19 pandemic, numerous businesses have transitioned to remote work arrangements. As a result, this research aims to explore the interplay between employee motivation, satisfaction, and eleadership within the context of remote work environments, with a specific focus on employees in the business services industry. Statistical analysis techniques, including SPSS version 29, were employed to analyse the acquired data. Data was collected
via structured online questionnaires distributed to employees. The research revealed a significant relationship between employee motivation, satisfaction, and eleadership. The results also revealed that effective e-leadership practices play a crucial role in influencing employee well-being and productivity. Finally, these results offer theoretical, and practical implications and will help academics and
practitioners in human resource management field. Recommendations for further research in this area were developed based on the analysis and discussion.

Item Type: Thesis (Masters)
Supervisor : Meddour, Houcine
Item ID: 11282
Uncontrolled Keywords: E-leadership, Employee Motivation, Employee Satisfaction, Digitalization
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
Divisions: School of Business Management
Date Deposited: 29 Aug 2024 04:40
Last Modified: 29 Aug 2024 04:40
Department: School Of Business Management
Name: Meddour, Houcine
URI: https://etd.uum.edu.my/id/eprint/11282

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