UUM Electronic Theses and Dissertation
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The roles of human resource management to digital marketing in Nigeria

Francis, Udeozor Onyebuchi (2024) The roles of human resource management to digital marketing in Nigeria. Masters thesis, Universiti Utara Malaysia.

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Abstract

The digital transformation of marketing has led to significant changes in the skills and competencies required for successful digital marketing performance. In this context, the role of human resource management (HRM) has become increasingly important in supporting and enabling the implementation of effective digital marketing strategies. This study investigates the influence of specific HRM practices on the digital marketing performance of organisations in Nigeria. The research framework examines three key HRM variables: HR digital practices, Digital transformation, and Talent management. These HRM practices are hypothesised to have a direct and positive impact on the digital marketing performance of organisations. Using a quantitative research design, data was collected from a sample of marketing and HR professionals in Nigerian organisations. The findings reveal that HR digital practices, such as the recruitment, development, and talent management of digital-savvy employees, have a significant positive effect on digital marketing performance

Item Type: Thesis (Masters)
Supervisor : Mohd Arzaman, Ameer Farhan and Abd Halim, Siti Noorjannah
Item ID: 11611
Uncontrolled Keywords: Human Resource Management, Digital Marketing, Digital Transformation, Organizational Performance, Nigeria
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 12 Mar 2025 03:21
Last Modified: 12 Mar 2025 03:21
Department: School of Business Management
Name: Mohd Arzaman, Ameer Farhan and Abd Halim, Siti Noorjannah
URI: https://etd.uum.edu.my/id/eprint/11611

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