The development of an alternative Islamic quality management framework using Quranic text mining for educational institutions

In an increasingly competitive global market, the implementation of Quality Management System (QMS) can clearly add value to organization. While QMS is not a new concept, it has evolved over time to meet the demands of globalization. Islam, a religion emphasizing excellence and earnestness, also stresses the importance of quality. Therefore, in 2005, MS 1900 was established through the Islamization process in an effort to create a quality system based on Islam. While MS 1900 was built using ISO 9001 as foundation and incorporating Islamic values, some studies suggest the necessity of a quality framework rooted purely in the concept of tawhid. Hence, this study aims to develop an Islamic Quality Management System (IQMS) based on Al-Quran sources using data analytics technology, specifically text mining, verified by focused discussions. Unlike Islamization of Knowledge, this framework is purely sourced from Islam. Educational institutions, particularly the school level, require a robust quality management system. Therefore, the constructs, dimensions, and items of the IQMS are tailored to meet the needs of educational institutions. Employing a mixed methodology, this study utilizes qualitative techniques to construct instruments based on Al-Quran using Quranic Text Mining, and quantitative techniques to test validity and reliability. A survey was conducted among Private Islamic Primary Schools across Malaysia for the quantitative part. The results of the study provide empirical evidence regarding validity and reliability of the developed instruments, employing factor analysis in IBM SPSS. There are 17 constructs built using Quranic text mining and previous literature. The validity and reliability test indicate a strong result for all items built. The research findings contribute significantly to exploration of quality management discipline and developing Islamic quality tools suitable for the education sector. The development of an IQMS by extracting thematic insights directly from the Quran ensures that policies are grounded in authentic Islamic teachings and promoting ethical standards for Islamic education. The urgency of implementing this IQMS lies in its potential to address the growing demand for culturally relevant and spiritually aligned educational frameworks, thereby enhancing the overall quality and effectiveness of Islamic educational institutions. Furthermore, this research promotes the use of technology as dalil aqli and contributes to continuous improvement in the field of quality management.