UUM Electronic Theses and Dissertation
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Employee acceptance towards Industrial Revolution 4.0 amongs halal Small Medium Enterprise in Penang

Muhammad Lutfi, Zainal Abidin (2025) Employee acceptance towards Industrial Revolution 4.0 amongs halal Small Medium Enterprise in Penang. Masters thesis, Universiti Utara Malaysia.

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Abstract

National Fourth Industrial Revolution Policy is a strategic initiative recently introduced by the Malaysian government. The aim of this initiative is to transform industrial manufacturing through digitalisation and the exploitation of new technologies' potential. An Industrial Revolution 4.0 (IR4.0) production system is more flexible and enables the production of individualised and customised products. The aim of this research is to test the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) in relation to employees' intention to accept IR 4.0. In the context of this research, the UTAUT variables of performance expectancy and effort expectancy are examined to test their relationships with employees' acceptance of IR 4.0 in Malaysia, with behavioural intention acting as a mediator. A total of 337 questionnaires were distributed among Small and Medium Enterprises (SMEs) in Penang Halal industry. This research includes three proposed hypotheses, and the Statistical Package for the Social Sciences (SPSS) version 27 was used to analyse the data. The results allow the researcher to conclude that employees are ready to accept the current wave of new technology such as Radio Frequency in Identification (RFID) and Artificial Intelligence (Al) and Industrial Internet of Things. The results clearly demonstrate that all hypotheses receive positively when it comes to every single hypothesis that were previously tested which is independent variable performance expectancy and effort expectancy, mediating variable behavioural intention and dependant variable employee acceptance towards industrial revolution 4.0 amongst halal Small and Medium Enterprises (SMEs) in Penang. It shows that effort expectancy and performance expectancy play a major roll-on employee behavioural intention and behavioural intention being important to employee to accept the advancement of new technology. Finally, the company can gain knowledge on how employee would accept the transformation of new technological advancement.

Item Type: Thesis (Masters)
Supervisor : Zainuddin, Nizamuddin and Kafi, Md. Abdul
Item ID: 11852
Uncontrolled Keywords: Unified Theory of Acceptance and Use of Technology; Small Medium Enterprise; Industry 4.0; Radio Frequency Identification
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: College of Business (COB)
Date Deposited: 16 Oct 2025 06:26
Last Modified: 16 Oct 2025 06:26
Department: College of Business
Name: Zainuddin, Nizamuddin and Kafi, Md. Abdul
URI: https://etd.uum.edu.my/id/eprint/11852

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