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The effect of internal control system on employee performance at banks in Mogadishu-Somalia

Ali, Abdirahman Farah (2025) The effect of internal control system on employee performance at banks in Mogadishu-Somalia. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this study is to ascertain how employee performance is affected by the internal control system. This study covers several variables, including monitoring, control actions, and control environment aspects. Commercial banks are therefore essential to the development of any country. The effect of the internal control system on the output of some commercial banks in Mogadishu, Somalia. This study will use a survey research design to achieve its goals. A self-administrative questionnaire will be utilized to gather primary data, and statistical software for social science (SPSS) will be used to evaluate the data. Descriptive and reliability analysis techniques are used in SPSS version 20 to examine the study's findings. The target demography for the study is three commercial banks in Mogadishu, Somalia, with 112 respondents. According to the results, the company's internal controls significantly improve worker performance. Employee performance was found to be strongly correlated with the control environment, and there is also a significant association between the monitoring and control activities. The results showed that monitoring, followed by defined monitoring criteria, increases employee performance in the three chosen banks; that the control environment has a good influence on employee performance; and that control activities have a favorable effect on employee performance. The study suggests looking at other elements that influence employee performance in the banking industry in Mogadishu, Somalia, in addition to control activities, control environment, and monitoring. Since the study was carried out in Mogadishu, employee performance in other Somali cities may be the subject of a comparable investigation.

Item Type: Thesis (Masters)
Supervisor : Malik, Mazrah
Item ID: 12132
Uncontrolled Keywords: Internal control system, Control activities, Control environment, Monitoring & Employee performance.
Subjects: H Social Sciences > HG Finance
Divisions: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Date Deposited: 18 May 2026 09:02
Last Modified: 18 May 2026 09:02
Department: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Name: Malik, Mazrah
URI: https://etd.uum.edu.my/id/eprint/12132

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