Determinants of job satisfaction in a rubber products manufacturing company in Batu Caves

Job satisfaction is a critical factor influencing employee performance, retention, and overall organizational success, particularly within Malaysia’s manufacturing sector. This study investigates the determinants of job satisfaction by examining the influence of safety practices, employee engagement, and reward among employees in a rubber products manufacturing company in Batu Caves, Selangor. Anchored in Social Exchange Theory, the research employed a quantitative method and collected data from 123 respondents using structured questionnaires. The data were analysed using descriptive statistics, reliability assessments, Pearson correlation, and multiple regression via SPSS. The findings indicate that safety practices and reward have a significant and positive effect on job satisfaction, with reward emerging as the strongest predictor. Although employee engagement showed a positive correlation with job satisfaction, it was not statistically significant in the regression model. These results underscore the importance of strengthening workplace safety measures and establishing transparent and meaningful recognition systems to enhance job satisfaction and minimize turnover. The study provides practical implications for HR strategies in manufacturing organizations and contributes to the growing body of literature on employee well-being in high-risk industrial environments