The influence of work-related factors on job satisfaction among assistant medical officer in hospital H

Job satisfaction among frontline healthcare workers is a critical concern for ensuring effective service delivery and workforce sustainability, particularly in demanding hospital environments. This study investigates the relationships between workload, work stress, working environment, and job satisfaction among Assistant Medical Officers (AMOs) at Hospital H, a public hospital in Malaysia. A quantitative cross sectional research design was adopted, and data were collected using a structured self-administered questionnaire. The population of the study consisted of 103 AMOs, and a sample of 82 respondents was selected using stratified random sampling based on hospital departments. Data were analysed using the Statistical Package for the Social Sciences (SPSS), employing descriptive analysis, reliability testing using Cronbach’s Alpha, Pearson correlation analysis, and multiple regression analysis. The reliability results indicated acceptable internal consistency, with Cronbach’s Alpha values exceeding 0.70 for all constructs. Pearson correlation analysis revealed a strong positive and statistically significant relationship between workload and work stress (r = 0.645, p < 0.001). In addition, work stress was weakly but significantly correlated with working environment (r = 0.310, p = 0.005) and job satisfaction (r = 0.247, p = 0.025), while working environment showed a weak but significant relationship with job satisfaction (r = 0.220, p = 0.047). However, multiple regression analysis showed that workload, work stress, and working environment did not significantly predict job satisfaction when examined collectively (R = 0.301, R² = 0.090, Adjusted R² = 0.055, F = 2.582, p = 0.059), and none of the independent variables had a statistically significant individual effect on job satisfaction (p > 0.05). These findings suggest that although work-related factors are interrelated, job satisfaction among AMOs is influenced by additional factors beyond workload, stress, and environmental conditions alone. The study highlights the central role of work stress as a linking factor and provides practical insights for hospital management to adopt more holistic strategies in improving employee well-being and job satisfaction within public healthcare institutions