UUM Electronic Theses and Dissertation
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Perlakuan Buli di Tempat Kerja Dalam Perkhidmatan Awam di Malaysia

Muhamad Affandi, Ismail (2009) Perlakuan Buli di Tempat Kerja Dalam Perkhidmatan Awam di Malaysia. Masters thesis, Universiti Utara Malaysia.

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The purpose of this study is to describe about workplace bullying in Public Service among government servant and to define the differences based on demography factor. It also to expose all government servants about workplace bullying because most of them cannot realize or know that have been bullying at workplace. Types of bullying on this study are personal attack,physical threats, work-related and underestimating. The result of this study show that workplace bullying happened in Malaysia public sector at lower level. Workplace bullying behaviors most always happen to government servant are being ignored or facing a hostile reaction when someone approach. According to hypothesis test show that there are significant between workplace bullying based on gender, position level and job
experience. Differences between position level show that grade 1 to grade 17 are being more bullying in the workplace. For the job experience show that between 1 year to 5 year are more personal attack bullying and for the job
experience between 16 year to 20 year are more underestimating bullying.

Item Type: Thesis (Masters)
Supervisor : UNSPECIFIED
Item ID: 1650
Uncontrolled Keywords: Bullying in the Workplace, Public Services, Civil Servants, Malaysia
Subjects: J Political Science > JQ Political institutions and public administration (Asia)
Divisions: College of Business (COB)
Date Deposited: 01 Apr 2010 02:06
Last Modified: 07 Apr 2021 06:37
Department: College of Business
URI: https://etd.uum.edu.my/id/eprint/1650

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