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Factors Influencing Job Satisfaction and Motivation of Nurses at Madina Hospital in Somalia

Hassan, Farhia Abdi (2010) Factors Influencing Job Satisfaction and Motivation of Nurses at Madina Hospital in Somalia. Masters thesis, Universiti Utara Malaysia.

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The shortage in both the total numbers and the experience nurses is a crucial issue. Hospital administration must realize the extent of the nursing shortage as it is related to how patient care is being delivered. In the context of hospital setting, nurses are the key component of the medical staffs and they play major roles in ensuring the service quality are being provided to patients as part of the national services to the public. Thus, nurses' satisfaction and motivation on their job are very important to be maintained. This study commenced with the intention to investigate the issues relating to the general scenario and the perspective on working environment of the nurses. In addition, this study also investigated and confirmed the result of the pilot study done at the Medina Hospital on the same issue. This study has the unique advantage as it can represent the other hospitals that follow the same structure in the context of Somalia. The main underlying theory being referred to in this research is the Motivation-
Hygiene Theory by Herzberg. This study was a non- experimental, quantitative design with convenience sampling because the medical centre was selected as the target population. The design enabled for the establishment of the relationship between independent and dependent variables, which are the motivation and hygiene factors with the nurses' job satisfaction. The data collected were analyzed using SPSS, using both descriptive and correlational statistics. On the other hand, Cronbach's Alpha was used to determine internal reliability. Based on the result, it was found that generally, the nurses at Madina Hospital were
not happy with their work. Therefore, there exixt an urgent need for the Medina Hospital management to look seriously into the matter of job satisfaction among their nurses. Further research is needed in order to reveal a more comprehensive suggestion as to how to develop a better hospital culture.

Item Type: Thesis (Masters)
Supervisor : Minai, Mohd Sobri
Item ID: 2289
Uncontrolled Keywords: Job Satisfaction, Nurses, Motivation-Hygiene Theory, Hospital
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: College of Business (COB)
Date Deposited: 22 Mar 2011 04:58
Last Modified: 24 Jul 2013 12:15
Department: College of Business
Name: Minai, Mohd Sobri
URI: https://etd.uum.edu.my/id/eprint/2289

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