UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Job Satisfaction and Turnover Intention Among Private Sector Employees in Kedah, Malaysia

Sumathi, Ganesan (2010) Job Satisfaction and Turnover Intention Among Private Sector Employees in Kedah, Malaysia. Masters thesis, Universiti Utara Malaysia.

[thumbnail of Sumathi_Ganesan.pdf] PDF
Restricted to Registered users only

Download (634kB) | Request a copy


This study examines the relationship between four factors of job satisfaction which is pay, promotion, the work itself and supervision and turnover intention among private
sector employees in kedah, Malaysia. In addition, the study also attempts to determine the differences in the turnover intention based on demographic variables (age and tenure).
The study also hypothesized that there are significant differences in the turnover intention of private sector employees in Kedah, Malaysia at different age and length of service and there is a dominant factor influencing turnover intention among employees in the private organization. Questionnaire as been used as a research instruments were used to obtain data. A total of 100 respondents were randomly selected as the sample of study and data was analyzed by "Statistical Package for Social Science" (SPSS Window) Version 12.0. The tests involved are ANOVA, Pearson Correlation Coefficient and Multiple Regression The result of job satisfaction and turnover intention generally support the hypothesis. Promotion demonstrates the strongest relationship. However, the result shows neither age groups nor length of service groups have significant difference with turnover intention. These findings show that the related factors should have given attention to retain employees in the organization. Some suggestions have been recommended for the private sector organizations and for future research to be more complete and comprehensive.

Item Type: Thesis (Masters)
Supervisor : Gallato, Cristina
Item ID: 2502
Uncontrolled Keywords: Job Satisfaction, Turnover Intention, Private Sector Employees, Kedah, Malaysia
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: College of Business (COB)
Date Deposited: 21 Nov 2011 07:39
Last Modified: 24 Jul 2013 12:16
Department: College of Business
Name: Gallato, Cristina
URI: https://etd.uum.edu.my/id/eprint/2502

Actions (login required)

View Item
View Item