UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Factors That Influence Employee Stress: A Study in a Banking Industry, Malaysia

Masliana @ Monalisa, Masrom (2010) Factors That Influence Employee Stress: A Study in a Banking Industry, Malaysia. Masters thesis, Universiti Utara Malaysia.

[thumbnail of Masliana_@_Monalisa_Masrom.pdf] PDF
Restricted to Registered users only

Download (619kB) | Request a copy
[thumbnail of 1.Masliana_@_Monalisa_Masrom.pdf]

Download (156kB) | Preview


Employee stress is one of the important issues that need to be addressed by every organization and researchers through their studies in order to understand their impact on employees and organization. Presently, employee stress is a challenge that many organizations struggle to overcome. The
purpose of this study is to examine and gain a better understanding of the factors that influence employee stress in banking industry. This study attempts to uncover how financial problem, family demand and job demand influence employee stress. Data were collected through distribution of self-administered questionnaire to the employees selected by random sampling which involves a process of random selection of subjects from each bank located at Kawasan Institusi, Bandar Baru Bangi / Sungai Merab, Selangor. A total of 121 usable responses were used for the purpose of this study. Data were analyzed by using Statistical Package for Social Science (SPSS) version 12. Based on the analysis, it was found that there is a relationship between the three independent variables namely financial problem (r=.525), family demand (r=.380) and job demand (r=.542) and employee stress. Among the three independent variables, job demand is found to be the
strongest influence of employee stress.

Item Type: Thesis (Masters)
Supervisor : Din, Ghazali
Item ID: 2506
Uncontrolled Keywords: Employee Stress, Banking Industry, Malaysia
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
Divisions: College of Business (COB)
Date Deposited: 21 Nov 2011 07:48
Last Modified: 24 Jul 2013 12:16
Department: College of Business
Name: Din, Ghazali
URI: https://etd.uum.edu.my/id/eprint/2506

Actions (login required)

View Item
View Item